The Road to Delivery: Research Solutions Journey to On-Time Product Releases with Cardagraph

This content is only available on desktop. Or, you can download the pdf below.

Product

About
Login
Logo
Logo

Product

About
Login
Logo

The Need For a Solution

Uncertainty

Cost

Value

Not Sure

Very Sure

Research Solutions faced significant challenges in their product development process. The lack of visibility and predictability in release planning and delivering products to market had far-reaching implications for the company.


These challenges not only impacted the organization's ability to meet deadlines and ship planned work on time but also eroded trust and confidence within the company. With only 60% of planned work shipped on time in the previous fiscal year, the product development team struggled to accurately plan releases, leading to disappointment and uncertainty across the organization.



Moreover, the inability to understand the trade-offs associated with shifting priorities exacerbated the unpredictability, making it increasingly difficult to align product development efforts with the company's evolving needs. This lack of transparency and control over the release planning process hindered Research Solutions' ability to respond effectively to market demands and capitalize on emerging opportunities.


Recognizing the need for a robust solution to address these challenges, Research Solutions sought a platform that could provide the necessary visibility, predictability, and trust in their product development lifecycle. By addressing these critical issues, the company aimed to streamline its processes, enhance collaboration, and ultimately deliver innovative products to their customers more efficiently and reliably.


Impact on the Company

The team is already seeing the potential for improved predictability and visibility into their product plans. Rick Salloum, the Chief Technology Officer, expects Cardagraph to help increase the percentage of planned work that gets shipped on time by a large amount.


Prior to using Cardagraph, Research Solutions struggled with a lack of visibility and predictability in their release planning process. This led to disappointment and unpredictability, as shifting priorities made it challenging to understand the trade-offs of changing plans. In the past year, they were only able to ship an estimated 60% of their planned work on time — which hurts the business significantly.


With Cardagraph, the team now has a unified platform to understand their work pipeline, which translates into more accurate release planning and improved on-time delivery. Salloum and his team are already seeing early signs of increased visibility and predictability in their release management roadmap and are incredibly confident in their ability to accurately plan releases and grow the organization’s trust in their timelines with Cardagraph.


Partnership with Cardagraph


Rick Salloum, the Chief Technology Officer at Research Solutions, has had an excellent experience working with the Cardagraph team. He praises their responsiveness and willingness to help, stating that the team is always ready to assist and support their needs.


One of the standout aspects of their partnership is the value that Research Solutions receives from Cardagraph. Salloum believes the value they receive will significantly outweigh the cost of the solution.


The collaboration between Research Solutions and Cardagraph has been fruitful, with Rick providing valuable feedback on the product roadmap. This open communication and willingness to incorporate customer insights demonstrate Cardagraph's commitment to delivering a solution that truly meets the needs of their clients.


Overall, the partnership between Research Solutions and Cardagraph has been an incredibly positive one, with the Cardagraph team's responsiveness, willingness to help, and commitment to delivering value being key factors in fostering a successful relationship.


About Research Solutions

Research Solutions (NASDAQ: RSSS) is a public company that specializes in providing access and insights to scientific, medical, and technology content from around the world. With a team of 145 employees, they play a crucial role in facilitating the dissemination of knowledge across various industries.


At the helm of their technology efforts is Rick Salloum, the Chief Technology Officer. As the CTO, Rick oversees the company's technological advancements, ensuring that Research Solutions remains at the forefront of innovation in their field. His leadership and expertise are instrumental in driving the company's mission to deliver cutting-edge solutions to their clients.


As a leading provider of advanced, cloud-based technologies that streamline the process of discovering, accessing, and managing knowledge, Research Solutions empowers researchers, scientists, and professionals with the resources they need to stay ahead in their respective domains. By curating and providing access to a vast array of scientific, medical, and technological content, the company enables its clients to make informed decisions and drive innovation within their industries.




Challenges Faced in Product Development

80%+

Prior to implementing Cardagraph, Research Solutions faced significant challenges in their product development process. One of the most pressing issues was the lack of visibility and predictability, which made it difficult to plan and execute releases effectively. According to Salloum, the Chief Technology Officer, the inability to understand the trade-offs of changing priorities led to unpredictability and disappointment within the organization.


The impact of these challenges was far-reaching, affecting the company's ability to deliver products to the market on time. In the previous fiscal year (FY2024), Research Solutions estimated that only 60% of their planned work was shipped on schedule. This low percentage highlighted the need for a more streamlined and efficient approach to release planning.


Compounding the problem was the lack of confidence within the product development team in their ability to accurately plan releases. Salloum rated their confidence level as low, indicating a significant degree of uncertainty in their planning capabilities.


Furthermore, the rest of the organization outside of product development had low trust in the team's ability to accomplish their plans for product development and releases. This lack of trust could potentially undermine the company's overall productivity and morale, emphasizing the urgency for a solution that could restore confidence and streamline the release planning process.


Building Trust with Cardagraph

Prior to implementing Cardagraph, Research Solutions faced significant challenges in their product development process. One of the most pressing issues was the lack of visibility and predictability, which made it difficult to plan and execute releases effectively. According to Salloum, the Chief Technology Officer, the inability to understand the trade-offs of changing priorities led to unpredictability and disappointment within the organization.


The impact of these challenges was far-reaching, affecting the company's ability to deliver products to the market on time. In the previous fiscal year (FY2024), Research Solutions estimated that only 60% of their planned work was shipped on schedule. This low percentage highlighted the need for a more streamlined and efficient approach to release planning.


Compounding the problem was the lack of confidence within the product development team in their ability to accurately plan releases. Salloum rated their confidence level as low, indicating a significant degree of uncertainty in their planning capabilities.


Furthermore, the rest of the organization outside of product development had low trust in the team's ability to accomplish their plans for product development and releases. This lack of trust could potentially undermine the company's overall productivity and morale, emphasizing the urgency for a solution that could restore confidence and streamline the release planning process.


“Cardagraph has helped create predictability and visibility to our plans.”

Rick Salloum

CTO

As the CTO, Rick oversees the company's technological advancements, ensuring that Research Solutions remains at the forefront of innovation in their field.


Cardagraph has been a trusted and impactful partner since June 2024.

Cardagraph release planning, capacity planning, timeline forecasting, real-time status updates.

Previous Release Percentage

60%

Low Confidence

Implementing Cardagraph

Research Solutions faced significant challenges in release planning and delivering products to market. Lack of visibility and predictability hindered their ability to meet deadlines and led to disappointment due to shifting priorities. Cardagraph's implementation has helped create predictability and visibility in their plans, addressing these long-standing issues.


With Cardagraph, Research Solutions can now accurately plan releases and understand the trade-offs involved when priorities change. This newfound visibility and predictability have streamlined their product development process, enabling them to adapt to changing requirements more effectively.


By providing a unified platform to track and manage their work pipeline, Cardagraph has empowered Research Solutions with a comprehensive view of their product release roadmap. This centralized approach has fostered better collaboration and alignment across teams, ensuring that everyone is working towards the same goals.


Moreover, Cardagraph's intuitive interface and advanced analytics capabilities have enabled Research Solutions to make data-driven decisions, further enhancing their ability to deliver products on time and meet customer expectations. With Cardagraph, they can now confidently plan and execute their product releases, minimizing the risk of delays and ensuring a smoother overall development cycle.


Overall Impact of Cardagraph

Cardagraph has provided Research Solutions with a unified platform that allows them to understand their release pipeline more effectively. With a centralized view of their product development efforts, the company can now make more informed decisions and prioritize tasks more efficiently.


The potential for a positive impact on the company is evident. By improving visibility and predictability in their release planning and product delivery, Research Solutions can better align their efforts with organizational goals and objectives.


The unified platform offered by Cardagraph enables cross-functional collaboration, fostering a more cohesive and streamlined approach to product development. With a shared understanding of the work pipeline, teams can identify bottlenecks, allocate resources more effectively, and ultimately deliver products to market more efficiently.


As Research Solutions continues to leverage Cardagraph's capabilities, they can expect to see improvements in their ability to meet deadlines, increase customer satisfaction, and drive overall business growth. The unified platform provides a solid foundation for effective product management, enabling the company to stay competitive in an ever-evolving market.


“Priorities shift, and our inability to understand the tradeoffs made by changing priorities leads to unpredictability and disappointment.”

Rick Salloum

CTO

“We have a unified platform that we look at to understand our work pipeline.”


Rick Salloum

CTO

Conclusion

Research Solutions, a company providing access to scientific and technological content worldwide, faced significant challenges in release planning and product delivery. Lack of visibility and predictability hindered their ability to meet deadlines, leading to disappointment and erosion of trust within the organization.


By implementing Cardagraph, Research Solutions aimed to resolve these issues and create a unified platform for understanding their work pipeline. Cardagraph has already helped establish predictability and visibility into their plans, paving the way for improved on-time delivery and increased confidence in their team's ability to accurately plan releases.


Research Solutions expects Cardagraph to significantly enhance the trust and confidence of other departments in their product development team's ability to accomplish their plans. With a responsive and supportive partnership with the Cardagraph team, Research Solutions is well-positioned to leverage the platform's capabilities and unlock its full potential, ultimately driving better outcomes for their product development efforts and overall business success.


About Cardagraph

Cardagraph is the worldwide leader in release management planning. Founded in 2019, Cardagraph has quickly become the go-to tool for release management teams for the Fortune 500. Through the use of your team’s historical data and their proprietary algorithms, Cardagraph enables those in charge of release planning and management to save hours of time every day while increasing planning accuracy.


Learn more by visiting www.cardagraph.com.


© 2024 Cardagraph, Inc. All rights reserved.


Plan + meet release deadlines

Increase customer satisfaction

Drive overall business growth

80%+

Change in Release Confidence

Built Trust with Other Departments

High Value for the Price Paid

Cardagraph enabled Research Solutions (NASDAQ: RSSS) to increase predictability and trust in their release plans through automated updates and accurate forecasting powered by historical data and proprietary algorithms.

Cardagraph, Inc.

The Road to Delivery: Research Solutions' Journey to On-Time Product Releases with Cardagraph

Rick Salloum, Chief Technology Officer

Tools

June 2024 through Present

The Road to Delivery: Research Solutions' Journey to On-Time Product Releases with Cardagraph

This content is only available on desktop.

© 2025 Cardagraph, Inc. All rights reserved.

Privacy Policy

© 2025 Cardagraph, Inc. All rights reserved.

Privacy Policy

© 2025 Cardagraph, Inc. All rights reserved.

Privacy Policy